01795 870608
01795 873197

Frequently asked questions

These are among the questions we are normally asked and their answers:

1. What happens if I become ill?

We are a residential home and cannot offer full nursing care. However if any of our Residents become ill they can be cared for at The Little Oyster unless their doctor decides differently.

2. Can I bring my own furniture with me to The Little Oyster?

The only limit placed on Residents wishing to bring their own furniture is the size of their room and safety regulations. The Little Oyster actively encourages Residents to bring their own small items of furniture and ornaments as it helps them to settle in. We will be happy to discuss with you the feasibility of bringing your own special items into the room you have chosen. We try to please.

3. What activities does The Little Oyster offer?

The Little Oyster offers a range of activities from outings, entertainment in the Home, bingo, quizzes, etc. There is a Hairdresser on site and a Chiropodist visits every six weeks. Our activities vary depending on each Resident’s requests and wishes. We do everything possible to meet your individual choice of activities.

4. When can my family and friends visit?

As the Little Oyster is your home, there are no restrictions and visitors are welcome at anytime although we do ask where possible to avoid mealtimes.

5. Can I come and go as I please?

Residents are free to come and go as they please. All we ask is that you let us know that you are going out and if possible, your planned destination and what time you expect to return to the Home.

6. Can I smoke?

Smoking can be a danger as an accident with a match, lighter or cigarette could lead to fire in the Home. Those Residents who wish to smoke may do so in our designated smoking rooms and outside. Residents may not smoke in their rooms. Smoking is subject to an on-going risk assessment. Due to the new smoking laws (July 2007) staff and visitors may not smoke anywhere inside the Home but they may smoke outside in our extensive grounds. Please be aware it is now illegal to drop cigarettes on the ground. Please use bins provided.

7. What is not included in the weekly fees?

Hairdresser, Chiropodist, Aromatherapy, Reiki, Toiletries, Clothes, Alcohol, Cigarettes, Pub lunches, Transport. Residents are charged £5.00 per week (£260 per year) towards transport costs, which includes all trips on minibuses eg: Trips organised by the Home. Residents may choose to opt out of paying for Transport if they do not require this service from the Home.

CQC Rating

Contact Information

The Leas’ Seaside Avenue, Minster Sheerness, Kent ME12 2NJ

Tel: 01795 870608

Email:

sandra.mercer@littleoyster.co.uk

admin@littleoyster.co.uk

How to find us

How to contact us

littleoyster@live.co.uk

01795 870608

01795 873197

The Leas’ Seaside Avenue
Minster, Sheerness
Kent ME12 2NJ